nations in measuring the growth index of governmental electronic and
mobile services for the year 2022, recently issued by the Economic and
Social Commission for Western Asia (ESCWA).
The state of Libya was listed in the results of measuring the
governmental electronic and mobile services maturity index in the Arab
Region for the year 2022, whereof 18 Arab Nations participated, among
the third group of states below 10% of the indicator’s value.
In this regard, the national coordinator for the electronic and mobile
government services indicator, Eng. Munire Mohammed Al Adl
expressed his utmost respect and appreciation for the Head of the
General Information Authority, Eng. Abdulbaset Salem Al Baour, for his
keenness and constant support to achieve the national eligibility of the
State of Libya in the international and regional reports, reflecting on the
authority’s persistent aim to reach the highest levels of advancing
government services in line with the aspirations of citizens and
residents.
Engineer Munire Mohammed Al Adl confirmed that this successful
experiment will be a motive to accomplish better rates in the next
indexes, and an important aspirational step, indicating the necessity of
increasing interaction from stakeholders and uniting efforts.
The governmental electronic and mobile services maturity index for the
year 2022 measures the growth of the government e-services through
e-portals and smart applications, according to three standards: Service
availability and development, usage of service and customer
satisfaction, and accessibility to audience.
